My Clients

We now have a coherent and consistent way of communicating our customers’ challenges and needs. And, our products and services are better aligned to support them in a far more engaging way..

Susan’s logical process, considered approach, initiative and attention to detail really resonated with us and exceeded our expectations.

Mark Stokes

Darren Higgins

I was feeling very stressed and fearful about writing content for our new website. Finding an expert to support me was a huge relief. I now have a website I’m very proud of and that is helping us to grow our business. I only wish I’d found Susan years ago!

Darren Higgins

Paul Radin

I wanted to connect with our customers more and Susan, as a Story Brand guide, knew exactly what we wanted to achieve and how we wanted to achieve it. We now have a website that conveys the Storybrand philosophy, a high-value giveaway guide and a series of emails that builds trust with new customers.

Paul Radin

Ian Hodgkiss

We lacked clarity in our messaging. I had tried to work on it myself but it wasn’t very successful, so I turned to an expert!

After working with Susan, we now have complete clarity, a new website and a tremendous set of marketing assets that will hopefully generate significant new business opportunities for us.

Ian Hodgkiss

I have a fantastic product, and a stellar track record, but it was not easy to get that across in a compelling manner, in a few seconds. I was too close to it to be objective.

Working with Susan was a delight. She is talented, intuitive and a perfectionist. She put herself in my clients’ shoes and quickly zoned in on the core message we needed to communicate. I love what she has done. We now have a simple but highly effective message that will likely become one of the keys to our success for years to come.

Robert Clay

Neil Grime

I wanted to improve my message to potential clients and the way I market my business. Working with Susan was extremely easy and I now have a clear and concise message that no longer talks about me, but speaks to my clients’ problems and how I can help them overcome them.

Neil Grime

Andy Cristin

I wanted to create a website and brochure, with a compelling brand story, but I didn’t have the time or experience to create the content myself.

Susan’s process was easy, logical and thorough. The content in my head was drawn out and put into 3 coherent stories – my personal story, my brand story and my customer’s story. As a result, the website I have been thinking about for years is now a reality.

Andy Cristin

David Wicks

Working with Susan gave me so much more than just a Brand Story to launch my new consultancy business with. Working with her gave me a much deeper understanding of my own motivations, my business proposition and my target market.

I now have a clear brand identity and a great story that resonates with my ideal client and allows me to cut through the noise in my industry.

David Wicks


I was launching a new business and wanted to stand out as having a fresh approach in the market. I can’t stress enough how pleased I am that I got in touch with Susan. She has created a brand story and narrative that have already delivered my key messages with a bigger impact than I could ever have dreamed of.

Paul Blackford

Ben-Davis-&-Simon-Batchelar at Pallant Digital

Before working with Susan, we lacked clarity about how to describe what we do. The process she took us through was powerful and very enlightening. It has made a huge difference to have an engaging brand narrative that clearly tells people what we do, why we do it and how it will help them.

Ben Davis & Simon Batchelar


After working with Susan I have absolute clarity on my messaging and everything I need to create my website and promote my business with confidence. If price is an issue, sell your spouse, children, dog, anything to have the Done For You service. It is worth its weight in gold!

Gemma Keeley

portrait of Rosaleen Gold

I needed a clear message, a powerful brand story and great copy for my website, all within a tight deadline. Susan delivers, supports & walks her talk. Working with her was a total pleasure and, now that I have my story, my customer’s story and a clear brand identity, I can move forwards with impact and confidence.

Rosaleen Gold


Susan’s stories are brilliant and having them to work with has made my job so much easier. I wish all my clients would come to me with these three stories researched and crafted, ready to go.

Pip Evan-Cook


Susan has taken me from struggling to articulate what our charity does, because it is complex & confidential, to being able to tell our story really simply, in a way that can connect with people on so many levels.

Lea Misan


I was struggling to get the essence of who I am and why I started my business across. Susan has a real talent for seeing the core value in your stories and helping you to communicate that clearly and concisely, in a way that engages people and inspires them to want to be on the journey with you.

Adele Woosley

Don’t lose customers to better storytellers

Get in touch today to find out more and discover the power of your unique stories